Privacy Notice

Last updated: 2026

Who we are

ShifAIGen is an independent consulting practice providing contact center analytics, business intelligence, telephony engineering and AI automation services. This notice applies to the website at www.shifaigen.com.

What we collect

We collect only what you choose to send us. If you submit the contact form, that is:

• Your name
• Your company
• Your work email address
• Your phone number, if you choose to provide it
• Your selected area of interest
• The content of your message
• The IP address the submission came from, and the time it was received

The IP address and timestamp are recorded solely to prevent automated abuse of the form.

Why we collect it

To respond to your inquiry and, where relevant, to discuss a possible consulting engagement. We do not sell, rent or share this information with third parties for marketing purposes, and we do not add form submissions to a marketing list without your explicit agreement.

How long we keep it

Inquiry records are retained only as long as needed for business follow-up and record-keeping. You may ask us to delete your inquiry at any time using the contact details on the Contact page.

Cookies and analytics

This website does not set advertising or tracking cookies. If website analytics is introduced in future, this notice will be updated before it is enabled, and the provider will be named here.

Security

The site is served over HTTPS. Form submissions are validated on the server, and credentials and configuration are never exposed in page source. No system is perfectly secure, so please do not send confidential client data, credentials or personal data belonging to third parties through the contact form.

Your rights

Depending on where you are located, you may have the right to request access to, correction of, or deletion of the information you have submitted, and to object to its processing. To exercise any of these, contact us using the details on the Contact page.

Client confidentiality

Information belonging to consulting clients — data, configurations, results and documentation — is treated as confidential under the terms of the relevant engagement and is not published or referenced without explicit written approval.

Changes to this notice

We may update this notice from time to time. Material changes will be reflected in the “last updated” date above.

Contact

Questions about this notice can be sent through the Contact page.